Privacy Policy

Last updated: March 26, 2026

1. Introduction

INTERACT Solutions ("we", "our", "us") operates the INTERACT family of business applications including LeathX, FleetOps, ChemOps, and Bulk Sale (collectively, "the Apps"). This Privacy Policy explains how we collect, use, and protect your information when you use our Apps and website at interactpak.com.

2. Information We Collect

Account Information: Name, email address, phone number, company name, and role when you create an account or submit an inquiry.

Business Data: Estimates, invoices, gate passes, instructions, and other operational data you create within the Apps. This data belongs to you and your organization.

Usage Data: Login timestamps, pages visited, and feature usage to improve our services.

Device Information: Device type, operating system, and browser type for compatibility and support.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Apps and services
  • Process your business transactions (estimates, invoices, orders)
  • Communicate with you about your account and inquiries
  • Improve our Apps and develop new features
  • Ensure security and prevent unauthorized access

4. Data Storage & Security

Your data is stored on secure servers (Neon PostgreSQL, Vercel) with encryption in transit (TLS/SSL) and at rest. We use JWT-based authentication with httpOnly cookies and bcrypt password hashing. Access is controlled through role-based permissions.

5. Data Sharing

We do not sell your personal information. We may share data only with:

  • Your organization's authorized staff members (per role-based access)
  • Service providers who host our infrastructure (Vercel, Neon)
  • Legal authorities when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your account and data
  • Export your business data
  • Withdraw consent at any time

7. Cookies & Local Storage

Our Apps use httpOnly session cookies for authentication and localStorage for user preferences (language selection, theme). No third-party tracking cookies are used.

8. Children's Privacy

Our Apps are business tools intended for professional use. We do not knowingly collect information from children under 13 years of age.

9. Contact Us

For privacy-related questions or data requests, contact us at:

INTERACT Solutions
Karachi, Pakistan
Email: info@interactpak.com
Phone: +92 300 2020179
WhatsApp: +92 300 2020179

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification. Continued use of our Apps after changes constitutes acceptance of the updated policy.